Many people use the Outlook mail app on their iPhones. However, there’s a common problem that users have been encountering on moving to iOS 14.2. They find that the iPhone keeps asking for Outlook password. This issue makes people clueless, and they wonder why they are being prompted to enter a password even after updating their iOS. Although the problem may seem to be confound, you can fix it in various ways. In this article, you’ll find a series of troubleshooting techniques that will make your Outlook email application stop prompting you for a password.
What to do When iPhone Keeps Asking for Outlook Password?
It’s common for people to complain that Outlook keeps asking for password on iPhones and iPad. There are no fixed causes for this problem, and we can only speculate where the problem lies. There can be an issue with the iOS or the Outlook mail app. Regardless of the causes, here are some simple ways to handle this password prompt problem.
1. Uncheck the Always Prompt for Logon Credentials option
It is an easy but effective way to eliminate repeated password prompts. Follow the points below to uncheck the Always Prompt for Logon Credentials option.
- Head over to the Outlook application.
- Navigate to ‘File.’ From here, choose ‘Account Settings.’
- Now, select the option of ‘Account Settings’ again.
- Choose the ‘Exchange account.’
- Then, hit the ‘Change’ button.
- After that, tap ‘More Settings’ in the dialog box of Microsoft Exchange.
- Go to the ‘Security’ tab. Then un-check the ‘Always Prompt for Logon Credentials’ option.
2. Remove the Account From Your Phone and Add it Again.
Removing and reading the account has been proven to fix the repeated password prompt problem in iPhones. To remove your account and re-add it, follow these steps.
- Head over to ‘Settings’ and choose ‘Mail.’
- Then, choose ‘Accounts’ followed by ‘Outlook.’
- After that, tap the ‘Delete account’ button.
- To confirm your action, select the ‘Delete from my iPhone’ option.
- Now you can add the account again.
3. Adding Your Email as an IMAP Account
If you find MS Outlook keeps prompting for password on your iPhone even after implementing the first two measures, you can add your email as an IMAP account. Here is how to manually do that.
- On your iPhone, go to ‘Settings.’
- Now head over to ‘Mail’ and touch ‘Accounts.’
- Tap ‘Add Account.’
- After that, tap ‘Other’ and then tap ‘Add Mail Account.’
- Now you can input your credentials, which includes your name, email ID, password, and a short account description.
- After filling in the required fields, tap ‘Next.’
- If the mail locates your email settings, touch ‘Done’ to finish the setup.
- But if it cannot, choose ‘IMAP’ for the new account.
- Enter the correct data for the outgoing and incoming mail server.
- After that, tap ‘Next.’
- If you are sure that you have entered the right email settings, tap ‘Save.’
- You will know about incorrect email settings as you’ll receive a message to edit them.
- That’s it. Now you won’t find Outlook asking you to enter a password multiple times on your iPhone.
4. Get an App Password.
Getting an app password by going over to the ‘Security Basics’ page of Microsoft can also help you resolve this annoying issue. Just follow these simple instructions and get an app password.
- Firstly, restart your iPhone. You can do it by pressing and holding the power button and sliding the power slider to the right.
- Next, go to https://account.microsoft.com/security on your PC. It will confirm that you are using the right password.
- If you are using the correct password, remove and re-add your account.
- Now tap ‘Settings’ on your iPhone followed by ‘Mail, Contacts, Calendars.’
- Touch your Microsoft account. Go over to the ‘Security Basics’ page and get an app password.
- This password should now be replaced on your iPhone.
- Tap ‘Done’ after replacing the password.
- Now, check if Outlook is still making you enter the password repeatedly.
Final Thoughts
It certainly feels annoying when you find that MS Outlook Keeps Prompting For Password on your iPhone. In the absence of any known causes, fixing the issue is quite tricky for the average user. But these workarounds will surely help you address the problem. You can also go ahead and seek the aid of a professional email technical support service for the same.
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