Tech Peak » 10 Best Canny.io alternatives for SaaS companies

10 Best Canny.io alternatives for SaaS companies

by loneganeric135
canny.io alternative

Looking for Canny.io alternatives? Here is a list of the latest Canny.io options.

The following Canny alternatives list will help you decide which user feedback management software to use and why. Canny is a costly user feedback management system that many people have used before. It is not for everyone. You might be one of these people. To get the best value, you can look at Canny.io alternatives.

The Latest list of Canny.io Alternatives to 2022 is now available –

We have compiled a list of the 10 best Canny.io alternative software along with their pros and cons, so you don’t waste time searching for other Canny alternatives.

SaaS companies must have customer acquisition as a core part of their business. You’re missing the best channel for customer acquisition if you don’t use customer feedback tools like Saasfe or Canny.io.

Customers today want information from the products they use. Customers want a forum where they can express their opinions and provide feedback on the products they use. Canny.io, Saasfe and other tools are great for this purpose.

Top Canny.io Alternatives

1. Saasfe

Saasfe is the best Canny.io alternative. Saasfe offers more features than Canny, including feedback boards and product roadmap. You can also use the changelog to increase your customer feedback cycle. These features are all included in a reasonable price, as well as a user-friendly interface. Saasfe offers a user interface that is intuitive and quick, unlike Canny’s complicated interface and slow customer service.

Pros:

  • There are no limits for users being tracked.
  • Great user interface & user experience.
  • Fast customer support.
  • Templates for custom forms
  • Granular feature controls.

Cons:

  • Some users feel Saasfe bulk actions could be improved.

Saasfe allows you to do more with a single subscription than Canny.io. Saasfe, if you love Canny and want more features in a rapidly-evolving product than Canny.io, is the best choice.

2. Nolt.io

Nolt.io is managed by a small group of people who manage multiple products such as SocialCloud, Nolt.io and SocialCloud. Nolt is ideal for small, single-member-run products that only serve a limited user-base.

The pros: Nolt’s simple user interface is what most people choose. It also makes it easy to manage feedback. The admin panel options are contained in a simple dialog that slides from left to right. This gives enough options for small products.

Cons:Nolt is best if you are a small business and want to get user feedback. Nolt.io is not the best choice if you want to scale up and do more. Customers are concerned about Nolt.io’s inability to be transparent about features and data protection.

Nolt Pricing: $25 per month per board. You would spend $250 (25×10) per board if you have 10 boards.

3. Linear

Linear was launched a few years ago and aims to be a product-management tool with Roadmaps and project timelines.

Advantages:Linear is the most sophisticated product management software available today. Linear is designed to compete with JIRA, other agile project management tools on the market. It is easy to use and quick to learn.

Cons:Linear is a product-management tool and not a tool for user feedback. Linear doesn’t have the same user-facing features as Saasfe.

Linear Pricing is free and $10 per month if you exceed certain limits.

4. Aha! Ideas

Aha! Aha! Ideas is just one tool. Product Management tool. Many enterprises trust Aha to manage their product and release plans.

Pros: Aha! Ideas is designed for large companies with a large user-base. It scales well when there is a large user-base. The platform also has many features that may be overwhelming to some users.

Cons: Bloated. Slow release of new features. Aha! is known for its expensive pricing. People like you and I have to make tough choices when it comes to ideas.

Aha! Prices for Ideas: Starting at $74 per Month per Aha Ideas user These prices do not include any modules of Aha! platform.

5. ProdPad

ProdPad, a product management software with full-features, helps product managers create new features more quickly.

Advantages: PRODPad is a strong competitor to Canny.io. ProdPad is great for creating a product roadmap and getting customer feedback. ProdPad is a unique tool that allows you to create visual roadmap items using cards and kanban boards.

Cons: Information loss according to a few customers. Some users have reported losing their Prodpad data.

ProdPad Pricing – starts at $1899 per Month. UserVoice is the most expensive user feedback platform.

6. ProductBoard

ProductBoard, a platform for user feedback management, has many more features than just this.

Pros This SaaS product is very popular and easy to integrate into your workflow.

Cons: The product does not include a Changelog feature, and it is also difficult to understand the product’s workflow.

ProductBoard Pricing Prices start at $60 per user per monthly and scales up to thousands of dollars as your business grows.

Updated Find out more about Productboard Prices and Productsboard Pricing Calculator

7. UseResponse

UseResponse, a customer feedback management system built around customer service systems, is called UseResponse. It is used extensively in the USA and EU.

The pros of UseResponse’s multichannel support and feedback management are a big hit with many customers. Customers can also use the Knowledge Base to keep them informed.

Cons: It’s stuffed with features and difficult to use. It takes a lot of patience before customers understand how to give feedback.

UseResponse Pricing Starting at $1490 That’s right. UseResponse is priced at $1490

8. Convas

Convas, a brand new company in the market, is managed by two people. Although Convas aims to offer all of the features Canny offers, there are still many steps to be taken.

The pros: brings most of the core features included with Canny. It works almost in the same way and has embedded and roadmap features that are useful for small teams.

Cons: Convas’s user experience is poor. Convas feels ten years old and is slower than all its competitors.

Convas Pricing: Prices start at $15 per month for 100 users. Scaling your product will result in higher prices.

9. Upvoty

Mike runs Upvoty, as well as other products. Canny introduces new features to the market as the new entrant.

The pros: It works well for SaaS companies and small product teams. The interface is simple and functional.

Cons: Your customers are not satisfied with the design or the experience they get. This is a direct result of the attention that was given to their product.

Upvoty pricing: Starting at $15 per month, with restrictions on tracked users. As you grow, you’ll end up paying more.

10. Feedback Fish

Feedback Fish, a new tool for gathering customer feedback, uses an emoji-first interface.

The pros: Because the feedback your users would give is based upon emojis or reactions, it’s easy for them to understand and show how they feel about your product in just one click.

Cons: The features are very limited and it seems that the development of new features is slower than other competitors.

Feedback Fish Pricing Starting at $19 Per Month

Why look for a Canny Alternative

Founded by two digital nomads, Sarah and Andrew, Canny is a user feedback management software solution with quite a bit of name recognition behind it. But this doesn’t mean Canny is the necessarily the best user feedback management software for your product or the best tool that fits your company budget.

Canny comes with few features with heavy price, but ultimately it depends on how you want to use the software for your product.

What are the good things about Canny.io

  • A good fit for large enterprises and big enterprise SaaS software.
  • Capable on integrating with tools like Intercom, Zendesk and Slack.
  • Offers MRR and ARR integration to prioritize feedback based on users’ pricing tiers.

Why Canny.io is bad

  • You leak money as you grow.
  • You cannot remove “Powered by Canny.io” from your product.
  • You have to rely on their API to integrate with tools other than Zendesk, Slack and Intercom.
  • Many options are pre-set, and is not customizable, so you need to change the way your company works to use Canny.
  • The feature roll-out is too delayed when compared to other competitors.

Who are tracked users in Canny.io?

Tools like Canny, Upvoty, and Convas limit the number of people who interact with your account when giving you feedback.

A tracked user is a person who votes, posts, or comments on a feedback in your account.

What tools offer unlimited tracked users in Canny.io?

Saasfe is the only tool which comes with no limits on the tracked users since they believe that a feedback platform should enable product owners to get as many feedback as possible from their users and not punish them for it.

Does Canny.io have a free plan? No.

No. Canny.io does not come with a free plan for its users.

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