Tech Peak » How to Fix QuickBooks Error 6000? (When Opening a Company File)?

How to Fix QuickBooks Error 6000? (When Opening a Company File)?

by Olivia Watson
fix QuickBooks 6000 XXXX error when you try to open your company file - Featuring Image

QuickBooks users have reported experiencing technical issues while working on the software; whenever a user tries accessing or opening the company file, QuickBooks Error 6000 pop-up.

Let us discuss and cover each part of QuickBooks Error 6000, including its symptoms, causes, and the methods to resolve the error.

What are the Causes behind the QuickBooks error code 6000

Generally, the QuickBooks error 6073 triggers due to any of the following reasons:

  • The .TLG file is damaged or corrupted
  • A firewall prohibits access to QuickBooks files.
  • The internet settings of your system are misconfigured.
  • QuickBooks installation files are damaged or missing
  • Multiple logins into a similar file of the company.

Symptoms of QuickBooks Error 6000: While Opening Company File

The below-mentioned points contain some early signs triggering Error 6000 of QuickBooks. Although there are different symptoms based on various QuickBooks versions, the most common ones are as follows:

  • First, the system is frequently crashing.
  • Freezing the QuickBooks or computer repeatedly.
  • A pop-up window of an error saying, “Error 6000 triggered while opening the company file. We are sorry for the inconvenience.
  • Slowing down the computer and late response from the keyboard and mouse.

Methods to Resolve QuickBooks Error -6000, when opening a company file

The error 6000 of QuickBooks can trigger on both network and Local setup. Select the appropriate configuration from the list below to properly carry out the suggested actions.

Condition 1: If The User Is Opening A File Of QuickBooks Locally

Method 1: Rename the .TLG and .ND files

Rename-the-.ND-and-.TLG-files-Screenshot

The QuickBooks files with the extensions .ND &.TLG downloaded with file access in a multi-user mode or over a network, help fix glitches and software bugs.

Re-scanning or using QBs along with the files that get saved automatically in the database server manager of QuickBooks will make the proper backup in case these files get damaged or corrupted while opening a QuickBooks file or get an error without any reason behind it.

  • Navigate to the folder which consists of the organization’s file.
  • Then, search for those files that are stored with a similar name to the company file but have the extensions .TLG and. ND
  • After that, choose the option “Rename” while right-clicking on both files & the end of the name of the files, input “OLD.”
  • Re-open QuickBooks and try signing in again.

Method 2: Operate the sample file of the company

The user can determine whether the issue is on the application of QuickBooks or the company file. If the testing file of the company is facing trouble while operating, then the QuickBooks installation is damaged.

  • Choose the option “Open sample file” from the window “No company open” & select any option from the sample files list.
no-company-open-message-screenshot-1024x528.png
  • In case the tester file does not open and displays a similar message of having an error, then repair the installation file of QuickBooks; otherwise, move to the next solution.

Method 3: Make a Desktop Copy of the file

While making a desktop copy of a QuickBooks file and trying to open it, the user is testing if the company file’s location consists of some issues or not. Now, if the company’s file is working fine on the desktop, it shows that the location where you saved it is causing the issue.

If even after making a desktop copy, the file does not respond, then the issue is with the file itself.

  • Navigate to the folder that consists of the organization’s file.
  • Search for the file having .QBW extension and copy it.
  • Now, paste the file to any place on the desktop.
  • Operate QuickBooks while holding the “Control” key, and it will operate the window “No company open.”
No-company-file-open-windows-Screenshot.png
  • Choose to restore or open the existing file of the company. After that, navigate to the desktop and open your company file.

Method 4: Restoring the Backup

In case the user is facing issues while restoration of the backup, then follow the steps given below:

  • Ensure not to use the host system
  • Operate the file of the company
  • Select the tab “Utilities” from the file tab.
Utilities-option-Screenshot.png
  • If it is showing “Stop Hosting Multi-user Access.”
  • Choose the option “Stop Hosting Multi-user Access.”
  • Then a window will pop up; choose the option “Yes.”
  • It will ask if the company file should be closed; select the option “Yes.”
  • Ensure that the company file path should be at most 210 characters.
  • Head to the company file’s location
  • A way will be visible in the address bar copy it.
  • Count the spaces and characters by pasting them on the notepad.
  • Try restoring the company’s file.

Method 5: Make usage of ADR for restoring the company file backup

If there is damage in the file, then recover the lost data with the help of the Auto Data Recovery tool of QuickBooks.

Condition 2: If the user is an opening file of QuickBooks on the Network

Method 1: Verify that Hosting is active across all workstations

It is advised that the firm files be stored on a single server or PC.

  • To operate the “Product information” window, press the F2
  • Search for the “Local serve data” and ensure hosting is not active.

Method 2: Renaming the .TLG and .ND files

  • Navigate to the folder which consists of the organization’s file.
  • Then, search for those files that are stored with a similar name to the company file but have the extensions .TLG and. ND
  • After that, choose the option “Rename” while right-clicking on both files & on the end of the name of the files, input “OLD.”
Launch Database Server Manager of QuickBooks

Hosting the company files in QuickBooks is the primary function of Database Server Manager. After renaming the files to .TLG and. ND restart and rescan the company files.

Launch the Database server manager of QuickBooks from its tool hub.

  • Choose “network issues” from the Tool hub.
Network-Issues-Tab-in-Tool-Hub-Image.jpg
  • Now, choose “Database server manager,” If QuickBooks is not yet installed on the server, it will ask the user to install it.
  • If your company file is visible in the QuickBooks DBSM, then choose “Start scan“; otherwise, browse the company file.
Scan-Company-File-in-QuickBooks-Database-Server-Manager-Screenshot.png
  • Re-open QuickBooks and log in again to the company file.

Method 3: Launch a local tester company file on any workstation

The user determines if the issue is with the QuickBooks application or company file. If a tester company file fails to open and generates an error, the QuickBooks installation is broken and has to be fixed.

  • Choose the option “Open sample file” from the window “No company open” & select any option from the sample files list.
no-company-open-message-screenshot-1024x528
  • In case the sample file is not operating and displays a similar message of having an error, then repair the installation file of QuickBooks otherwise, move to the next solution.

Method 4: Shut down every Process of QuickBooks

  • Sing-in on the host system as an Admin
  • Launch task-manager by pressing Ctrl+Shift+Escape keys.
  • Choose the tab “Users” and display all user’s processes
  • Highlight every process of QuickBooks and choose to End the tasks.
End-QuickBooks-Processes-Screenshot.png
  • Go to multi-user mode and operate the file of the company.

Method 5: Manually verify the permissions to the folder

The QuickBooks Error 6000 may trigger if the file location does not have appropriate permissions. Users can check it manually.

Conclusion

The above article has covered almost all the possible steps to fix QuickBooks Error 6000. Therefore, following the steps till the end ensures that such error will be resolved. However, if a user still faces a similar error, it is suggested to contact the 24/7 QuickBooks error support team via our helpline i.e., 1-800-615-2347.

Read Also:

Add and Configure QuickBooks Firewall Ports and Security Settings Manually

You may also like

Leave a Comment