Tech Peak » Cape Air Flights: A Proud History of Safe and Reliable Service

Cape Air Flights: A Proud History of Safe and Reliable Service

by williamjames
cape air customer service

Cape Air Flights has evolved over the past 20 years from an upstart startup to one of the largest airlines in New England. From humble beginnings Cape Flying limited routes out of Logan Airport, Cape Air now provides safe and reliable service to over 70 destinations in New England, the Caribbean, and Florida. Here’s their story…

An overview of our past

Cape Air Planes has been serving New England for over 20 years, Cape Flying daily flights from Boston to Hyannis, Nantucket, Martha’s Vineyard, Providence, Connecticut and New York. Throughout that time we have consistently received very high marks from our Cape Air Customers Service for convenience, affordability and friendly service. We believe these features give us a unique edge in a market dominated by much larger carriers offering scheduled service at higher prices. But if it weren’t for some terrific foresight on behalf of our founders as well as some key partnerships along the way we may not be where we are today. Let’s take a look back at how we got here.

An overview of our present

Founded in 1973, Fly Cape Air is today a regional airline that connects 15 Massachusetts cities, 11 Connecticut cities, 1 Rhode Island city and 3 Maine cities with 24 domestic destinations. With access to 13 countries through our codeshare partners, we fly over 2 million passengers per year throughout North America. Our fleet consists of 78 aircraft including turboprop aircraft such as 50 Beechcraft 1900D’s, 26 Embraer 145’s and 2 ATR 72-500’s. With thousands of flights each year you will find great value in our affordable airfare as well as unparalleled Cape Air Customer Service on every flight. Our core values come from treating each passenger like an individual who deserves respect regardless of their socio-economic status or ethnic background.

An overview of our future

At Fly Cape Air, we are committed to a future in which air travel can be afforded by anyone with a passion to explore new places. We know that when you Fly Cape Air, you’re not just flying from point A to point B—you’re building memories. And we hope that our commitment to safety, value, and friendly service will help us make your next trip as enjoyable as possible. So sit back, relax, get ready for takeoff! The sky is your oyster.

What sets us apart?

For starters, our pilots are graduates from some of the best flight schools in North America. Our training program ensures that each pilot is fully qualified to handle every situation they might encounter during a flight. In addition, they’re required to complete ongoing safety training and recertification as part of their job. For customers, that means we can be counted on for safe travel every time! In fact, we’ve been named one of America’s safest airlines by Business Insider each year since 2015.

Types of Cape Air Customer Services we offer

Cape Air offers a wide range of services, from traditional air transportation to charter flights. We offer local service throughout Massachusetts, as well as domestic service in 35 states along with some international destinations. We have a fleet of 42 aircraft that operate within our network. From small aircrafts to 50-seat commuter Cape Air Planes, we can offer you a quick way to get where you need to go at prices that won’t break your budget. Our staff is dedicated to providing quality service that ensures a comfortable travel experience for all customers. All crews are carefully trained and certified professionals who will make sure your journey with us is safe and pleasant.

The fleet and crew

The Fly Cape Air fleet consists of an average fleet size of 20 airplanes. Each plane is a different make, model, age, and type, so you are ensured that every plane provides a unique level of comfort with amenities varying from flight to flight. The crew is composed mostly with pilots who have experience in both commercial aviation as well as general aviation; they even include one captain who was once hired by Southwest Airlines before joining Cape Air! Overall, it’s easy to see that safety is key in making sure these planes are run properly. Some would say it’s even more important than style…but we’ll let you be the judge.

New projects in the pipeline

Following their acquisition by Stifel in 2004, Cape Air Flights continued to expand their service with new routes on both sides of Massachusetts. Their continued success allowed them to begin new international routes from Cape Cod to Providenciales in Turks and Caicos as well as Nantucket Island. This year, Cape Air Flights will be embarking on a mission to serve several cities in Mexico, including Guadalajara, Monterrey, Merida, Los Cabos and San Jose del Cabo. While all flights are still operated by Cessna 402 aircrafts (soon to be replaced with updated versions), they have announced plans for Boeing 737-800 airliners over time.

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